Surly Krampus Frameset - 29", Steel, Static Sunset, Large
We offer Free Shipping on all orders in the Continental US.
Orders typically ship within 1-2 business days.
We'll send your Order Tracking once your shipment is on its way. We will also contact you once we hear your package has arrived to make sure it's been received and to offer our assistance. For questions, changes or inquires on shipments please contact us.
We also offer Free Returns on most products (Click above to create your free pre-paid return label)
We offer Free Returns for all accessories & parts returned within 30 days of purchase. That is a no-questions-asked full refund for items that unused/unworn & in original packaging.
You may return a bicycle for the full purchase price within 14 days of purchase if the bicycle is in showroom condition as determined by us. When a bicycle was purchased as a special order or a closeout deal, the sale is final unless there was a problem with the order caused by Uptown Bicycles. Customer is responsible for return shipping on Bicycle orders unless there was a problem with the order caused by Uptown Bicycles
New bicycles typically come with manufacturer warranties. We will help you understand the warranty and coordinate any claims, but in the end, it is your responsibility to understand the warranty. Keep in mind, we hope that your bike experiences wear and tear, racing and maybe abuse, but hopefully not accidents. Warranties don't cover the result of those events.
Labor charges are not refundable. Unless, of course, there is a problem with the work performed, in which case, please contact us and we will immediately correct it.
If you have any questions about the above, let us know...we want you to buy with confidence.
We offer Curbside Pickup / In-Store Pickup for all orders.
Why are some items available for In-Store (or Curbside) pickup only?